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FAQ

 

 

FAQs

 


Where are the textbooks?

All course materials are available through Akademos at http://clarku.textbookx.com/ or by linking through ClarkYou.

What payment methods do you take?

Online we accept: MasterCard, Visa, Discover, and American Express

When do you ship?

Orders received by 3pm will ship the same business day.

Can I pick up my order in store?

Yes, if you wish you can choose in store pick up and pick up your items during regular business hours.

How long does it take to process my order?

Orders should be processed within 2 business hours.

Can I talk to someone?

Of course, you can call the store at 508-793-7755


Can I visit the store?

Of course, we are located in the Shaich Alumni and Student Engagement Center at 939 Main St., Worcester MA. Parking is available in the lot behind the building.

What should I do if my size isn’t listed?

Give us a call at 508-793-7755 and we can tell you if we have it or when it is expected in.

What is your returns policy?

    • Receipts must accompany all returns.
    • Returns should be made within 30 days of purchase.
    • Products must be in original condition unless defective.
    • Refunds will be issued via the same method of payment.
    • Returns for products without receipts that are obviously Campus Store products will receive a store credit.
    • Gift Cards are non-refundable.
    • The store reserves the right to refuse any return.
    • Exceptions to this policy will only be made by the store manager.
    • Returns can be sent back to: Clark Campus Store, 950 Main St., Worcester MA 01610. Please include a note explaining why you are returning the item and if you would like an exchange or a refund.